iPhone 13 Touch Screen Not Working In iOS 15?
Is the iPhone 13 touch screen not working, or randomly stops responding when you least expect it? Are touches not recognized by your brand new device and you have to repeat taps and gestures a couple of times for the input to be registered?
iPhone 13 Touch Screen Issues
1. Tap To Wake Working Intermittently
We’ve already reported about Tap to wake not working and got lots of confirmations for this problem occurring from readers owning iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13 and iPhone 13 mini
2. Swipe Up To Open Doesn’t Work
On Twitter, user Mikey complains that swipe to unlock iPhone, fails to be recognized after Face ID authenticates and unlocks the device!
Are you also experiencing this iPhone 13 touch screen issue? Use the comments section to share your feedback!
3. Taps Not Recognized In The Upper Corners
Francisco reports, on the same microblogging platform that:
“is just me or iPhone 13 Pro has some problems of sensitivity with some apps on the upper corners?”
How To Fix iPhone 13 Touch Screen Not Working
Apple seems to create a tradition of touch screen issues occurring with their new released iPhone models. Last year, the iPhone 12 mini was released with a day one touch screen problem that was later addressed with the help of a software update.
Some iPhone 12 Pro Max were also affected by touch screen issues!
It looks like Apple will have to pull out the same trick. A iOS 15.0.1 hot-fix update is more needed than ever and the Cupertino-based tech giant could release it as early as today.
In fact, Apple has already started to address some iPhone 13 bugs (Unlock with Apple Watch) in yesterday’s, iOS 15.1 Beta 2 rollout and could easily implement them in a minor unplanned update expected this week. The public release of iOS 15.1, if not rushed, might be only due later on in October.
Temporary Fix: In the meantime the only option is to force restart the iPhone 13 every time the touch screen stops working and becomes unresponsive to repetitive taps!
iOS 15 Touch Screen Issues
It seems that these touch related problems aren’t iPhone 13 exclusive. Other iPhone owners also talk about touchscreen not responding to taps as it should:
Karly, on iPhoneTricks.org mentions this problems along with a fix:
“iPhone 12 pro max here. Phone randomly wouldn’t respond to touch. The only way to fix was press and release Volume Up button then Volume Down button and then hold the Power button down till you see the apple logo then wait for it to reboot.”
Jessie, on Twitter:
I do the IOS 15 update and my touchscreen is struggling… never had that happen.
Are you also encountering touch screen issues? What iPhone model are you owning? Use the comments section, provide your feedback and help us better understand this issue.
Related: Other day one iPhone 13 and iOS 15 bugs are:
– Home screen widgets reset if you restore iPhone 13 from a backup!
– Apple Music not working if iPhone 13 is set up with the help of a backup restore.
– Visual Look Up not available in Photos!
– Safari video black screen bug!
– Messenger videos flickering or stuttering?
yes touch screen is not working and I am not able to answer incoming calls – the screen is totally blank
Are you reporting this for one of the new iPhone 13 models? Is it happening every time or only occasionally?
Having the same issue with iPhone 13 Pro
Thanks for confirming. Can you provide more details?
My iPhone 13 randomly will not swipe up from unlocked position and then goes to sleep. Very annoying for a very expensive device.
Thanks for confirming this. Yes, it’s frustrating indeed. iOS 15.1 Beta 3 has been released for public beta testers and we expect the public release for next week alongside the Apple Watch Series 7. It might include a fix for these touch screen issues too.
Whew! I thought it was me. I upgraded from iPhone8 to iPhone13 last week. I couldn’t get the unlock with Apple watch to work so I upgraded to iOS15.0.1. I have been struggling with the swipe up to see all open apps. I would swipe 5-10 times and it would eventually show me the apps. I figured I didn’t know what I was doing. Good to see that it is the iOS and not me. :) I don’t have any issues with unlocking the phone or touching to get back to the main screen.
Thanks for the feedback Pamela. So you’re having trouble bringing up the App Switcher. All these touch issues might be fixed in iOS 15.1, which could be due as early as next week alongside watchOS 8.1 and the release of the Apple Watch Series 7.
iOS 15.1 Beta 3 has just been rolled out and it appears to include some bug fixes. You can keep an eye on the comments section as readers might start confirming fixes.
On iPhone13 mini. After updating to 15.0.2 my swipe up to see all open apps are almost impossible. Worse than when it arrived with 15.0.0?! Most of the time it just end at the home screen.
Thanks for reporting Annika. So, you have a hard time swipping-up for the App Switcher. Have you tried to reboot your iPhone and see if it helps.
You could use this iPhone 13 force restart trick: https://www.iphonetricks.org/how-to-force-restart-iphone-13-lineup/
My touch screen in new iphone13 pro us very frustrating – stops working intermittently – swipes as well as taps and buttons
Thanks for confirming Andrea. Yes, the situation is annoying. Should be fixed though in an upcoming software update. This issue occasionally also affects older iPhone models too.
the touch screen went completely unreponsive, and still is after multiple force restarts
Uh, that must be frustrating. Is this on an iPhone 13 model?
Multiple apps are having problems with a response. I’ve done a restart. Seems to be random, but it happens no matter what I do. I have the iPhone 13 pro.
Thanks for your feedback. Have you updated to iOS 15.0.2. Are the touch issues persisting?
Same here. Iphone 13 Pro. Need to swipe 2-3 times minimum to make “home” work, both for “home” as in getting to the home screen, and as in “swipe and hold” to get to “app switcher”. Also, occasionally the unlocking of the phone also acts up and won’t work properly. Updated to iOs 15.0.2 today, no difference, same problem….
I should perhaps add that fiancè just bought a iPhone 13 mini the other day. No problem what so ever, works very well on hers. I’ve tried the Mini, she’s tried my 13 Pro, we have the same experience with 13 Pro not working for either of us, and 13 Mini working for both of us. (Same before and after update of both phones to iOs 15.0.2)
Also, I’m seriously considering a switch to iPhone 13 Mini. Much much better form factor, and seem sto be better built. Now with better battery, the differnce isn’t all that much. 13 Pro is just tooooo big, tooo heavy… (and tooo blingy!!) The only thing stopping me so far is the camera, especially the zoom…. and maybe the cirka 1 hour extra of battery time (usage time)…..but is it worth it?…. Not sure anymore… I think APple messed this one up. They made the falgship phone one that isn’t the most appealing (and Pro Max is not flaxship, it’s a ridiculous anomaly, there for the one’s who need to show off… who wants to carry a log just to have abigger screen..? For what?…)
Thanks for the detailed feedback Peter. iOS 15.1 should be out soon. Let’s hope that it will fix this problem. Still think that it’s a software issue.
If it’s too annoying, you can also install the current Public Beta and see if the issue is addressed.
Either way, keep us posted please. Fingers crossed!
iPhone X and updated to 15.0.2 and what a nightmare. Phone doesn’t respond to a horizontal band across the screen in the middle of the phone. Wifi is connected but there’s no wifi icon at the top right and wifi doesn’t work. Did all the factory resets. Restarted several times.
Thanks for reporting Geoff. You updated to iOS 15.0.2 directly from iOS 14.x? Or, you’ve gone through iOS 15.0 and iOS 15.0.1 and had the same problems described in your comment?
Unfortunately, older iPhone models like the iPhone X seem to encounter additional problems in iOS 15. Other users reported that Notes app is crashing for the same model.
Regarding the Wi-Fi connected issue. I’ve had it on one of our iPhone XS test devices. I noticed that although the iPhone showed the ‘connected’ status in Settings -> Wi-Fi, there was no Internet traffic exchange and the Wi-Fi connected icon wasn’t displayed in the status bar. However, enabling and disabling AirPland Mode fix it for me.
iPhone 13 Pro user here. Seems like 15.1 does not solve the touchscreen sensitivity issues for me. I still have sensitivity issues on top corners and I need multiple taps to work. This is frustrating for such an expensive device and I just switched over from Android.
Thanks for the report Daniel. Yes, we continue to encounter similar problems. Although they seem a bit less frequent. Anyone else can confirm this?
I have new Pro 13. Sometimes no response when I tap on a locked screen. Using side button usually solves the problem.
Thanks for the feedback Lily. Have you updated to iOS 15.1? I also use the iPhone 13 Pro daily and I did not experience any Lock Screen touch issues since updating to the latest release.
My iPhone 13 pro running iOS 15.02 will not recognize the swipe up feature unless I reboot , which is time consuming for such a brand new expensive device. I can tell when the feature wii not work when the horizontal bar at the bottom of the screen is missing. Please contact me with a fox or if more details are needed.
Thanks for reporting. Have you updated the device to iOS 15.1?
worked good for one day
during the first charging it suddenly touch to open or swipe stopped responding at all
still got the problem
Thanks for reporting. What software version is it running?
My iPhone 13 Pro screen has been black and completely unresponsive for a couple of days. I have tried everything everybody has suggested to reboot it and update the ios, including the “special” button combination, massaging, tapping, and slapping the phone, and even leaving it in the freezer. No dice. I had had to restart my phone when I discovered it had dropped the cell phone connection. It restarted fine and I got the cell phone signal back. An hour or so later I pulled it out of my pocket and it was unresponsive. I have plugged it into my MacBook Pro and gotten to the Update/Restore screen. I clicked Update and it looked like it was downloading the update and would install it, but the that dialogue box just disappeared and I had no idea what my phone’s status was. Tried it again. Said it was downloading the update but I think my computer was just spinning its wheels. Eventually it disappeared again. Just wanted to know if anyone else has had no luck with any of the “surefire” fixes that come up in a Google search.
Thanks for the feedback Jeromy. That sounds like quite an adventure. Does your device charge when you connect it to a power source? Is the screen still black or now it displays normally but is unresponsive instead. If restoring won’t work try Recovery or DFU Mode: https://www.iphonetricks.org/how-to-put-iphone-12-in-recovery-mode/
If that doesn’t work either you should pay a visit to an Apple store and ask for help.
I went ahead and did the “restore” option. Result: my Macbook can see the phone and I can sync it. It’s got iOS 15.1.1 now. And the screen still doesn’t work.
I’ve contacted Apple and they are sending me a box to ship it back to them in.
Meanwhile, I’m back on my Samsung Galaxy S8+, which has served me well for many years now. Apple shouldn’t have allowed me to do that. Now I’m seriously thinking that making the switch to the iPhone was a big mistake. Nice camera, but overall a thousand-dollar piece of crap. Should have gone with the S21 and maybe will still.
Thanks for the followup. Hope that you will get a replacement unit without problems. Keep us posted please. We’re curious to find out how this ends up.
iPhone 13 mini running 15.1.1 just bought. Was fine for one day then touchscreen became unresponsive or hesitant to tap or swipe. Must tap hard then wait. Or does not respond at all. Infuriating.
Just to exclude any physical barrier, try to wipe the screen clean with a dry microfiber clots. If you have applied any cream on your hands and the screen got a bit greasy you might encounter such problems. I also had something similar the other day.
If your screen is clean try to force restart the device and the touch screen functionality should recover. Give us a followup and let us know if you managed to fix it.
iPhone 13 Mini Day 1 touchscreen probs. Running iOS 15.1. It’s intermittent but COMPLETELY at the most inopportune times. Getting ready to update to iOS 15.2 and see if prob still exists. I’ll report afterwards.
Thanks for the report Jessica. Waiting for your followup.
I just bought this expensive brand new phone 2 days ago. It just stopped responding. I need it for work and I’m on my old phone via WiFi. About to return my iPhone 13 and go back to iPhone 8.
Have you updated it to the latest software update available? (iOS 15.2 is the most recent update, at the time of writing)
ios 15.5 still have the same problem 13promax of not responding to the touch time to time special when i recive a call, hope they will fixit
Thanks for the feedback. We’ve seen similar reports too. Is your iPhone having touch screen issues only in iOS 15.5, or you experienced this glitch in previous iOS 15 versions too?
I have the iPhone 13 Pro for 5 month and I encountered the touch screen problem.
My iPhone doesn’t respond to my commands, and become sluggish and slow.
My device geting hit in this situation and unresponssive generally.
I had updated to iOS 15.6.1
I thot it’s a fisical problem, glad to discover that’s a software problem.
Are you using the iPhone 13 Pro with a case? We’ve noticed the same problem when device is used with some cases that protect the screen with taller bumpers.
Or, when the device gets warm that touch screen tends to malfunction.
Did you notice the same?