Mac Fingerprint Not Working, Slow, In macOS Ventura? (Fix?)
Last updated on November 27th, 2022 at 04:23 am
Posted in Errors and Issues by Tyrone on November 16, 2022Touch ID not working on Mac in macOS Ventura? Fingerprint unlock is slow or unresponsive even after macOS 13.0.1 update? Do you need to keep your finger for more than 30 seconds on the reader until your print is read? You’re not alone!
Mac Fingerprint Slow in macOS Ventura?
This issue has been reported by santhosh (MacBook Air M2, macOS 13.0.1):
“After update, fingerprint reader is slow/unresponsive. I tried re-adding the fingerprints but still problem occurs. Need to keep my finger for 30 seconds for it to unlock.”
We couldn’t replicate the problem but have found a similar complaints on Apple’s Discussion Forums:
“TouchID is not working in macOS Ventura.”
Are you experiencing similar Mac Touch ID issues? Please report them in the comments. Do mention your Mac model, macOS version and any other details that could help us find the trigger and file a detailed feedback report to Apple.
How To Fix Mac Touch ID Not Working
If this is a macOS Ventura bug, Apple will have to sort it out in an upcoming software update. Until then you can try the following workarounds:
1. Restart Mac
Rebooting your computer is a temporary fix! Apparently, the issue will reoccur once your MacBook enters sleep mode for the first time.
Tip: To restart click the Apple logo in the top-left corner of the screen and go for Restart.
Fact: Touch ID won’t work right after a reboot. First you have to sign with your account password.
2. Reconfigure Fingerprint
Another troubleshooting options requires you to add a secondary fingerprint or reconfigure both prints if you’re already using two:
Open System Settings -> Touch ID & Password -> Add Fingerprint.
Tip: Hover an existing print and click the ‘x’ to remove it.
3. Restart Keyboard
If you’re using the Apple Magic Keyboard turn it Off and restart it.
Credits: This fix has been confirmed by BJ-Oern.
Have you managed to fix Mac fingerprint reader not working properly in macOS 13? Do you have a better solution or more issues to report? Share your feedback in the comments.
Related: For more macOS Ventura issues and the available workarounds please check our extended review.
I have the same or similar problem. I have an M1 mac mini running 13.0.1
Touch ID wasn’t working and I couldn’t turn it on or add a new fingerprint. Restart didn’t work.
I deleted my fingerprint and now touch ID doesn’t even show up. I only see the password and open with apple watch dialogs.
Thanks for sharing. That must be annoying. Did it work in 13.0 or you updated directly to 13.0.1 from Monterey?
I think it was working in 13.0 but I’m not sure.
Thanks for the follow up. We’ve reported the issue.
I’m having the same issue. M1 macbook air, and touch ID stop (very very slow or insensitive) after 13.0.1
Fingerprint ID not working after Ventura 13.0.1 update to my MBP Pro (’19) with 2.3 GHz 8-Core Intel Core 19. Rebooted, deleted existing fingerprint, loaded new print. Nothing works. Useless at this point.
I’m using MacBook Air M1 with macos 13.0.1 and I’ve tried all things but it didn’t work.
Every time I start it always asks me to enter password to enable touch id, but when it goes to sleep it asks for touch id and it works only when it is in sleep mode when I shut down and start , it repeats
MacBook Pro 16,late 2021,M1 chip.Same problem ,Touch ID doesn’t work anymore with Ventura.
Have you tried booting in Safe Mode?
Hi Patricia,yes but it didn’t work.Solved with Apple care:just delete the fingerprint and redo it.
Thanks for reporting. However, if you had read troubleshooting option no.2, in the article you wouldn’t have to reach Apple care:
“2. Reconfigure Fingerprint
Another troubleshooting options requires you to add a secondary fingerprint or reconfigure both prints if you’re already using two:
Open System Settings -> Touch ID & Password -> Add Fingerprint.
Tip: Hover an existing print and click the ‘x’ to remove it.”
I have the same problem with my iMac 24” and the Apple M1 chip. I can’t use TouchID and it is not possible to make changes. I use Ventura 13.0.1
Thanks for reporting. Not sure what else to suggest at the moment. We’re looking into it. It’s been reported to Apple. If you have a breakthrough don’t hesitate to follow up.
I could fix it with the Apple Support: it was so easy! Turn off your keyboard and restart it – that’s it!
Thanks for the follow up. We will update your fix in the main content of the article.
it works… so easy. thank you
Thanks for confirming.
Hello,
I bought band new MacBook Air with M2 chip two weeks ago. Currently running on Macos Ventura 13.0.1. Two days ago I started facing a problem with Touch ID. Sometimes it won’t unlock screen. When I put finger on Touch ID button it does not react and I have to press (click) the button and when I press the button it shows login screen for a moment and again locks the screen (screen is disabled, just black) and I have to press it again and after second press it unlocks the screen and I can use my MacBook. I can not figure out is there any rule or under which conditions this happens. It happens often but not always. Sometimes when I lock the screen it is unlocked just by putting finger on the Touch ID button. I tried restarting MacBook and resetting it to Fabric Defaults but nothing helped, the problem still occur.
Thanks for reporting. Yes, it has to work just by placing the finger on the button, without pressing. macOS 13.1 will be released next week. Let us know if it fixes the issue for you.
I updated to 13.1 from 13.0.1. No luck, not working under either 13.0.1 or 13.1
Thanks for confirming. This must be annoying. Have you tried contacting Apple support?
2022 macbook pro dual intel core – after updating to 13.1 touch ID no longer works and fails immediately if I try to add a new fingerprint. Talked to apple, reset SMC and PRAM, reinstalled 13.1 in safe mode. Still not working.
Thanks for the detailed feedback. Let us know if you manage to fix it in the meantime.
Hey – Ventura 13.0, TouchID stopped working. Updated to 13.1, deleted old fingerprints, did numerous restarts, including SMC reboot, nada, zip, nothing – occasionally it tries to read a print (some red lines appear) but gives up quickly. MBP Pro 14″ M1 chip. Very weird issue…
Tried everything above. Intrigued by comment “just switch keyboard off and on” <— err, how?!
On the right hand edge of your keyboard you should find a very tiny slider. Mine has the number pad on the right hand side so the slider is just above the F-19 key. This works, I just did it. Solved my problem of no touch ID.
Nope, no slider, no F-19 key (isn’t that a fighter jet?!), no number pad. Not on this model.
Okay, weird as f……….
Left it overnight on sleep, opened it this morning and thought I’d give it another go, works perfectly, was able to add 3 prints (which appears to be the limit.) Solution therefore appears to have neen SMC reboot then wait for a day…..
Thanks for the follow up. Glad that you managed to fix it! Let us know if you experience any other problems.
I have iMac 24″ , M1, 2021 and my Touch ID was no longer available on the lock screen after installing Ventura 13. After checking settings and could not toggle any of the settings I contacted Apple Support. The tech had me restart in Safe Mode to see if the problem still existed, it did. He then had me reinstall the OS, I did and it didn’t help. We re-booted and completely unplugged the computer, nothing I was instructed to do helped the issue. After landing on this site and reading the comments I tried the fix BJ-Oern posted, turning off the keyboard and turning it back on. Problem solved!!! Apple had me scheduled to bring in my entire system!!! Seems everyone at Apple Support is not up-to-date on this issue.
Thanks for the feedback. Tell the Apple guys to buy us a coffee. ;)