Face ID Not Working On Lock Screen In iOS 17 (Beta 5)
Face ID not working iOS 17
Face ID not working on Lock Screen after iOS 17 Beta 5 update? iPhone not unlocking? It happens randomly, 50% of the time and only on Lock Screen? Face ID authentication within apps or Apple Pay work normally?
Face ID Not Working iOS 17 Bug?
This issue has been reported by Miles (Beta 5):
“Face ID failing randomly for me, like very second time I want to unlock iPhone it fails to authenticate!”
This looks like an iOS 17 Beta 5 specific bug. I’ve found many similar reports on Reddit:
“Hi, is anyone having issues with Face ID in the latest beta? I have an IPhone 11 Pro and Face ID in most cases does not unlock my smartphone.”
On Lock Screen the lock just loads as if it is scanning the face but it doesn’t complete the task. Or, there is no feedback at all indicating that a scan failed and all you see is the padlock at the top.
Fact: Apparently, this bug affects older iPhone models like the 11 Pro, 11 Pro Max and the XS. Are you also affected? Confirm it in the comments. Don’t hesitate to mention your iPhone model and any other relevant info.
How To Fix Face ID Not Working In iOS 17
Apple will have to fix this in the next beta, until then you can use your Apple Watch as workaround:
- Open Settings and go for Face ID & Passcode.
- Turn On Unlock with Apple Watch.
Have you managed to fix Face ID issues after iOS 17 update? Do you have a better solution or similar problems to report? Share your feedback in the comments!
Related: For more iOS 17 Beta 5 issues and available workarounds check our extended review.
Yeah been having the same issue on iPhone 11 and XS Max, Though it is worse on my 11. Had to downgrade to make it work properly.
Did this happen immediately after updating? Or randomly couple days later?
Thanks for confirming. Let’s hope that it will be fixed in the next beta.
My Face ID, front and rear camera and my flash have all suddenly stopped working. I’m currently running 17 beta 3 or 4.
The camera worked fine up until last night when I noticed Face ID wasn’t functioning. Turn an error popped up in settings.
Since updating, the only major issue I had encountered apart was lagging was that my flashlight took a while to come on after tapping the icon in control center.
I’ve reset app settings, force restarted amongst other methods but none were fruitful.
That’s my experience on Xs as well. Apple confirmed it was a hardware issue which will be covered under my ongoing AppleCare+, but I stand to lose my Signal chat history so I’m hoping they could attempt to change the cameras and Face ID module while keeping my data intact. Except… they would not repair anything with iOS beta, so I need to wipe it to downgrade first! As such, I’m kinda hoping to wait for the next beta or hold on till iOS is out of beta and see what happens.
You should be able to downgrade without losing data by using the steps provided here:
https://www.iphonetricks.org/downgrade-ios-17-to-16-without-losing-data/
Thanks for the feedback. We haven’t seen any other similar iOS 17 flashlight issue reports. Try to downgrade from iOS 17 beta to iOS 16.6 and see if the problem persists. If it does you might be dealing with a hardware problem. Here is how to do it:
https://www.iphonetricks.org/downgrade-ios-17-to-16-without-losing-data/
iPhone 14 pro max. Same issues. Such a struggle awwwf
Should be fixed in the newer builds! iOS 17 will be released today!
i have apple 13 , it is having same issue , try to reset the face id still same issue.
Thanks for sharing. iOS 17 will be release to the general public today. Let us know if it helps!
Xsmax , reset done , works only in very low ligh ; in my car as example. but in room light it is not recognizing
Thanks for the feedback! Has this been fixed in the meantime?
I have opposite situation: My ios17 iphone 11 is unlocked all the time since update. Everyone can take my phone and unlock it by swiping up. I didnt noticed it for some days because I just thought that face id is working faster. Turning off and on solvet this but my device was unsecured and i didnt know it.
Thanks for the feedback. That’s really strange. Anyone else experiencing the same?