How To Fix The App Store “Apple Media Services Terms and Conditions” Bug
App Store “Apple Media Services terms and conditions” bug.
We’ve been mailed today by a series of iOS fans complaining about the fact that they can’t bypass the above mentioned prompt and that the situation is preventing them from performing any app updates or new app downloads from the App Store. The warning screen asks the users to read and accept new Terms & Conditions for Apple’s Media Services. It provides two options: “Cancel” or “OK”. No matter what selection one chooses, the prompt pops back up whenever an update or a new download is requested.
3 Ways To Fix The “Apple Media Services Terms And Conditions” Error
1. Skim & Accept Terms And Conditions
Tap OK, skim the new Terms and Conditions and accept them. If the prompt re-appears try to validate the new terms by using the following tip:
-> Tap your profile’s App Store icon available in the top-right corner of the screen.
-> Next, tap on your name and use Touch ID or Face ID to authenticate
-> Scroll all the way down and tap on “Terms of Service”. Try to validate the changes here.
2. Sign Out And Back In to your Apple ID
One other possible fix you can try is to sign out and back in from your Apple ID. Remember that every iOS software update requires you to restart your iPhone or iPad for changes to take effect. Try the same trick with your Apple ID and you might manage to validate the new terms and conditions like this.
-> In the App Store, tap on your profile’s icon available in the top-right corner of the screen.
-> Tap on “Sign Out” available at the bottom of the screen.
-> Next, provide your Apple ID & Password to sign back in.
Now, go back to the Updates tab and try to update and app and see of the Apple Media Services bug has been fixed.
3. Review iTunes Payment Settings
If none of the above works, the next option is to try and review your iTunes payment settings. In some cases, when terms and conditions are changed you might need to re-enter the security code for your payment options just to make sure that you comply. This is done as follows:
-> Tap again on your profile’s icon, available in the top-right corner of the App Store screen.
-> Tap on your name.
-> Select “Payment Information”.
-> Update the Security Code and tap “Done”.
Important: If you applied all the above tips and the problem still persists also take in consideration that the problem might be on Apple’s side of the net. In this case you can contact support or simply wait for a few hours. The bug could disappear as quick and easy as it surfaced.
Related: You might be also interested in how to fix the “Cannot Verify Server Identity” error!
Unable to update U Tube on my TV
Click on App
Then U Tube
Click on ” update ”
I must agree to the terms and condition in my Apple Media Services .
Click on ” Update ”
All I get is ” coming soon ”
ThNks
Thanks for the feedback Kenneth. What Apple TV model are you owning? I’m asking because the YouTube app has been discontinued for the 3rd gen Apple TV model.
I get the same result, coming soon, when I try to update to paramount plus. Why is this?
I’m getting exactly the same “coming soon” message when I try to update any APP – most annoying as it works fine if you delete the APP and then reinstall the new updated version but I keep losing my cached data which is important.
This seems to refer to “Apple Media Services T&C’s”. When I try update I get a message that these are new T&C that must be accepted. When I select “OK” I get a message “coming soon” and then it goes back to the update page.
Did I mention that this is incredibly annoying…
Try to do it via the Offload feature in Settings -> General -> iPhone Storage-> [app name] -> Offload App -> Reinstall! It should install the latest version while saving your data.
Hope this helps!
Thanks – I’m using Apple TV – dont have any other apple devices
Oh, didn’t realize that. Not sure what else to suggest in this case. Just make sure that you update to the latest software version. Apple might fix the issue in an upcoming release.
I am on the most recent software version – thank you
Thanks for confirming.
This was very useful advice.
None of the other tricks worked for me but after offloading the app everything was good
Thank you
Hi Justin I have the exact same issue as you are having only just got my apple tv box the latest model and I need to update an app and its saying the same but I have just noticed the apple box needs updating which I’m hoping it fixes the issue I will keep you informed unless you have found a solution thanks phil
To anybody following this thread, I found the problem and a work around but not the solution. I did a factory reset and update on the Apple TV box and also created a completely NEW Apple account / ID. After the reset I then logged in with the new account and I was prompted to accept the T&C’s. I did this and then loaded my APP’s. Within a week or two there was an APP update on the the APP I use most (ZWIFT) and the Update worked fine. No more messages about new T&C’s coming soon.
Seems there’s a glitch in my account settings that the T&C’s are not reflecting as being accepted and I’m not being prompted to do this again – even if I log out and log in on both Apple TV and PC.
Really annoyed though that I spent 30 minutes on the phone with Apple Support who’s final response was that it must be a hardware issue and that I must book the box in with Apple for 2 weeks to find the fault. I didn’t do this as I knew that it could not be a hardware issue.
So now I’m just running the TV with a different Apple account which is fine as this is and will always be my ONLY apple product.