Facebook Marketplace Messages Not Showing Up? (iOS 16.1.1)
Last updated on November 22nd, 2022 at 04:37 amPosted in Apps or Games by Patricia on November 20, 2022
Are Facebook Marketplace messages not showing up after updating iPhone to iOS 16.1.1? Chats are missing from Facebook Messenger app and you can’t contact sellers and buyers on the Marketplace? You’re not the only one!
Facebook Marketplace Messages Not Showing In Messenger?
This issue has been reported by Carol (iPhone 13 Pro):
“I installed the new update and Messenger says I have a message but a screen comes up that says no Messages. New messages will not appear here. I do see them on my computer.”
This FB marketplace messages problem has been also confirmed by Michael:
“My phone updated to the new update yesterday to 16.1.1 and now my Facebook marketplace messages don’t show. I guess I should stop my ipad from installing update, because it still works.”
This looks like a widespread issue, as we could find numerous similar complaints on Reddit:
“I don’t know what is going on but on my iPhone running iOS 16.1.1, all markeplace messages are not viewable on the messenger app anymore. The only way to read messages is through the Facebook app.”
How To Fix Facebook Marketplace Messages Not Appearing
This seems to be an iOS 16.1.1 specific issue. Android devices aren’t experiencing the problem and neither do other iPadOS devices that haven’t been updated to the latest version.
Until a fix is issued via software update, you can try the following troubleshooting steps:
1. Offload Facebook & Facebook Messenger Apps
First, you should try to reinstall Facebook and FB Messenger apps. This will ensure that your device is running the latest version available:
- Open Settings app on iPhone and go to General -> iPhone Storage -> Facebook -> Offload App -> Reinstall App.
- Repeat the same process for FB Messenger.
2. Delete Facebook & Facebook Messenger
If the above did not help, you should proceed with complete removal of the two apps from your iPhone / iPad:
Touch & hold their icons on the Home Screen or within the App Library and go for Delete App.
Redownload and install the apps from the App Store: Facebook (direct link), Facebook Messenger (direct link).
(Updated, November 22)
3. Use Facebook App
Apparently, you can also use the Facebook app to get the messages. There are two options:
- A. In the FB app tap on the Marketplace icon (at the bottom of the screen) -> tap the ‘person’ icon available in the top-right corner -> Go for ‘Inbox‘ tile.
- B.Open Facebook app, if Marketplace isn’t available in the footer, tap on Menu in the bottom-right corner of the screen -> Tap Marketplace -> Tap the ‘person’ icon in the top-right corner of the screen -> Tap on Messages -> Review your chats in the Marketplace Inbox!
Credits: Thanks Mhigashi for the workaround.
4. Use Desktop Version
Facebook Marketplace messages do show up as expected in the browser version. You can use Safari to sign into Facebook and resume the conversations.
5. Downgrade To iOS 16.1
Last but not least, if this issue is annoying you that bad, you can still revert to iOS 16.1. A step-by-step tutorial is available here.
Have you managed to fix Facebook Marketplace messages missing in Messenger app? Do you have a batter solution or other issues to report? Share your feedback in the comments!
Related: For more iOS 16.1.1 bugs and the available workarounds please check our detailed review.
I’m running iOS 15.6.1 on an iPhone 8 and have begun having the same issue. The offload/reinstall did nothing for my situation.
Thanks for reporting Carrie. So this isn’t an iOS issue. Rachel confirmed that she managed to fix it by completely deleting and reinstalling both apps. Let us know if it works for you too.
I deleted it off my iPad Pro it was fine for a couple of days and today it’s gone again I uninstalled it and reinstalled it now marketplace messages completely gone
Sorry to hear this. Not sure what else to suggest at the moment.
I had this issue with iPhone 13Pro after . Offloading didn’t work but deleting and reinstalling both apps did
Thanks for confirming Rachel. Glad that you managed to fix it.
we use marketplace for business and we have all suddenly started facing this issue past week. 4/4 iphones
That must be annoying. Is the workaround via the web version using Safari not OK for you?
Mine is now completely gone messenger no longer has marketplace category and all my selling item or buys ng inquiries are not being displayed although the app icon has 4 messages on notification there is nothing when I go into it !!! I deleted app / messenger and deleted app Facebook and re-installed and logged back in …… nothing please fix this asap it’s REALLY annoying ! Thx
Are you able to get Marketplace messages if you open the Facebook app and go through the steps described at fix No. 3?
Within the facebook app, click on the marketplace icon (bottom of screen) > click the “person” icon top right > “Inbox” tile.
Thanks for the contribution. I will update your tip in the main content of the article.
Upgraded to IOS 16.1.1 does not work. Deleting & reinstalling both apps did the trick.
Thanks for confirming.
I’m on iOS 16.1.1. Using Mhigashi’s workaround worked for me. Re-installing Messenger and Facebook apps also worked for me.
Glad it did. Thanks for confirming.