Last updated on July 18th, 2022 at 10:54 amPosted in Bug Fixes by Tyrone on November 11, 2020
Is your iPhone displaying the ‘Get Connected’ popup every time you open the Watch app? This happened to us too right after updating to iOS 14.2. A bug seems to mislead the iPhone from detecting that it’s actually connected to the Apple Watch.
The Get Connected message prompts you to ‘make sure your iPhone has Wi-Fi and Bluetooth turned on’ in order to allow it to connect to your Apple Watch. However, both Wi-Fi and Bluetooth antennas are already enabled and watchOS device is already connected, because the two devices are actively exchanging data with each other.
The Get Connected dialog box comes with two options: Cancel and Turn On. If you tap the first one the popup will be closed, while the second option opens up the Wi-Fi and Bluetooth Control Center toggles. However, these are already active. Apparently, no matter what you do the Apple Watch Get Connected message will be displayed over and over again whenever you open the Watch app, Control Center and Notification Center on the paired iPhone!
How To Fix Apple Watch Get Connected Bug
Apply the following troubleshooting steps in the order listed below to fix this problem:
1. Enable / Disable AirPlane Mode
- Raise your wrist to wake the Apple Watch screen. Swipe-up from the bottom of the screen to display the Control Center. Tap the Airplane icon to enable it.
- Switch to your iPhone and repeat the same procedure. For iPhone models with no Home button, you have to swipe-down from the top-right corner of the screen to show the Control Center. Enable Airplane Mode.
- Wait a couple of seconds and disable Airplane Mode on iPhone!
- Return to your Apple Watch and disable Airplane Mode and your watchOS device too.
Check: Open the Watch app on your iOS device. Are you still prompted with the Get Connected popup?
2. Reboot iPhone & Apple Watch
The next step is to force restart both devices.
iPhone: Quickly click and release Volume Up, Volume Down and press & hold the Side Button until the Apple logo is displayed on the screen. Be patient until the iPhone reboots.
Apple Watch: Simultaneously press & hold the Digital Crown and the Side Button until the Apple logo is shown on the screen. Be patient until the wrist-worn device restarts. Then open the Watch app and check if the Get Connected error is still present.
(Updated July 18, 2022)
3. Turn On Mobile Data For Apple Watch
Pontus has shared a working fix for the Get Connected error on Apple Watch, in the comments:
“Make sure mobile data is toggled ‘On’ and then scroll all the way down to Apple Watch and toggle it ‘On’ as well.”
4. Restore Apple Watch
If none of the above helps and assuming that there is no software update available for either iPhone or Apple Watch (iOS 14.2 and watchOS 7.1 at the time of writing), your next option is to unpair and re-pair Apple Watch to the iPhone.
- Open the Watch app on the paired iPhone.
- Tap on All Watches (in the My Watch tab).
- Tap on the ‘i’ icon to display the info screen of your Apple Watch.
- Use the Unpair Apple Watch option and confirm your selection.
Important: The iPhone will automatically create a backup of your watch before erasing it. Be patient until all data is deleted and the watch reboots.
- Re-pair your Apple Watch with your iPhone (from iOS Watch app) and select Restore from Backup.
- Pick the most recent backup for restoring. Be patient until the process is completed and configure your Watch when ready!
Did any of the above fixes help you out to fix the Apple Watch Get Connected error? Use the comments section to let us know. Don’t hesitate to mention if we missed out on something.
Related: How to stop receiving notifications on Apple Watch when the device is in Airplane Mode!