Incoming calls are announced by a new banner notification, displayed at the top of the screen. This way you won’t completely lose the focus on what you’re doing, when a new call reaches your iPhone.
The new incoming call user interface is displayed for both regular Phone calls as well as FaceTime video and audio calls.
Apple also provides a developer API for this new compact UI. It allows third party app developers like Skype, WhatsApp and any other similar VoIP calling apps, to support the new iOS 14 banners for incoming calls.
Incoming Call Banner Notification Info
The new call compact UI displays information about:
– Caller ID: the name of the person that’s calling you if the number is saved as an iOS contact. Else the actual phone number will be displayed.
– Call Type: what type of call you are dealing with. This way you know if you’re dealing with a traditional cellular phone call, or if your contact is reaching you via FaceTime.
Fact: It’s important to spot FaceTime video calls because your selfie camera will be turned on as soon as you accept the call. Also, not everyone has unlimited mobile data plans. If you’re not connected to a WiFi hotspot you might not want to engage in a VoIP call, thus you’ll know to reject a call.
– Caller Image: If the caller is saved as a contact in the Contacts app and has opted to share his photo you will also get a thumbnail image, memoji or name initials in the icon available in the left-corner of the incoming call notification banner.
5 Incoming Call Banner Notification Commands
1. Answer Call
– Tap the green Phone icon available in the right corner of the call notification banner to pick up the call. The banner remains displayed at the top of the screen, while the call duration timer starts displaying. The commands available now are enable/disable Speakerphone and End call.
Fact: If you’re answering to a FaceTime video call, the selfie camera viewfinder opens up and you will be able to see your call partner after the call connects.
2. Activate Speakerphone
The Speakerhpone option is a natural extension of the compact incoming call UI. You can continue to browse your iPhone by enabling it. This way you’ll be able to listen to the caller and he will be hearing your voice while you continue to hold your iPhone in normal texting or reading position. There’s no need to bring your iOS device up to your ear! Of course, this is works when you’re alone or when you don’t disturb others by speaking out loud.
Fact: On top of making everything more streamlined you also significantly reduce the radio frequency exposure and have less radiation bombarding your head area.
3. Reject Call
If you can’t talk right now or you just want to ignore the caller you can hit the red Decline Call button. This will play the busy tone at the other end of the line and clear the incoming call banner notification from the top of your screen.
Fact: Rejecting calls like this might be considered unpolite by some. You also have the option to use commands 4 and 5 listed below to decline a call more elegantly. Don’t miss the 10 ways you can reject a call on your iPhone.
4. Hide Notification Banner
If you’re really busy and don’t want to be distracted even for one second, you can quickly swipe the notification banner up.
The call won’t be declined, it will continue to ring in the background until the caller hangs up. This way your conversation partner will think that you’re away from the phone and haven’t seen or heard the alert.
Tip: If you accidentally swipe-up on the phone call banner, you can go back to the incoming call interface, by tapping on the ringing phone icon, displayed in the top-left corner of the screen.
5. Show Expanded View
Last but not least, you can also swipe-down or tap the call notification banner to bring up the expanded view. This is the classic incoming call interface, that was available in previous iOS version.
You can use it to politely decline a call with a Message or set a Reminder to call back.
Tip: For incoming FaceTime calls the expanded view opens the selfie camera and you can fine tune your look before going live!
Fact: When the iPhone is locked the classic incoming call user interface is displayed!
Update (November 8):
Revert To The Old Full-Screen Incoming Call Interface
- 1. Open Settings.
- 2. Scroll for Phone.
- 3. Tap on Incoming Calls.
- 4. Select Full Screen.
Important: Is the new incoming call notification banner not working as expected? Confirm it here.
Do you like the new incoming call notification banner in iOS 14? Provide your feedback in the comments section available below.
Related: iOS 14 and iPadOS 14 bring many new features to the iPhone and iPad. Some of the most important ones are the Home Screen widgets and the App Library section. But you can check out our comprehensive collection here.