How To Fix Microsoft Office Apps Crashing In iOS 15 RC
Microsoft Office apps crashing in iOS 15
Are the Microsoft Office apps crashing on startup after updating to iOS 15 / iPadOS 15 RC (19A344)? Is this happening for most MS Office apps including Word, Excel and PowerPoint? Although these apps worked without problems during the beta testing stages, a bug or change included in the iOS 15 Release Candidate version causes them to quit unexpectedly!
How To Fix Microsoft Office Apps Crashing On Startup
There are a couple of workarounds that you can apply to make MS Office apps to run normally on iPhone an iPad. However, if you’re heavily dependent on MS Word or MS Excel, I recommend you not update to iOS 15 RC at this moment!
1. Offload and Reinstall MS Apps
First, try to remove the Microsoft Office apps and reinstall them to see if you’re able to get past the splash screen.
I recommend you to offload the apps in: Settings -> General -> iPhone Storage -> [MS app name] -> Offload App -> Reinstall App.
Next, try to open it! Does it work?
2. Sign In With Personal Account
Another workaround requires you to log in with a Personal Account, not a Business account. Apparently, the glitch that causes the Microsoft apps to crash is triggered when using managed accounts.
3. Use TestFlight Versions
Another workaround for Microsoft apps crashing on startup is to run them via TestFlight!
However, not all of the apps work in TestFlight either. One that does though is Microsoft Edge. Here is what you have to do:
- Install the TestFlight app (direct link) on your iPhone or iPad.
- Tap the Microsoft Edge TestFlight link: https://testflight.apple.com/join/VtDI7uRL
- Go for ACCEPT -> INSTALL -> OPEN.
Tip: If Apple included a last minute change, a fix might come from Microsoft through software updates in the App Store. So, make sure that you check the Updates section frequently.
Fact: If the Microsoft Office won’t open because of an iOS 15 bug, we hope that Apple will address it until the iOS 15 public release scheduled for Monday, September 15.
Microsoft Office Apps Not Crashing In iOS 15 RC
As mentioned above not all MS Office apps won’t open. Below you have a list with apps that we’ve tested and are working in iOS 15 RC (19A344):
- Microsoft OneDrive
- Microsoft Outlook
- Microsoft Teams
Ms Office Apps That Won’t Open In iOS 15 RC
Microsoft apps that we’ve tested and are unusable on iPhone and iPad in iOS 15 RC and iPadOS 15 RC are:
- Microsoft Word
- Microsoft Excel
- Microsoft Edge
- Microsoft OneNote
- Microsoft PowerPoint
- Microsoft Translator
- Microsoft Lens
- Microsoft Visio
Are Microsoft Office apps crashing on your iPhone in iOS 15 RC? Did you encounter any other third-party apps that crash on startup in iOS 15? Share your feedback using the comments section!
Related: How to fix Settings app crashing when trying to edit Music settings in iOS 15 RC!
The utter arrogance or utter incompetence (take your choice) of the Apple software design team unacceptable. They release versions that don’t work with very popular apps, they lie new versions do not work with expensive peripherals such as printers and scanners and they simply don’t care. I have an Apple universe but maybe that is becoming an expensive mistake. My advice to Apple users that want to remain with Apple is to stop updating operating systems. The only way to finally cure the disease is surgery – when enough businesses and private users begin to dump Apple in disgust. Then Apple will begin to manage their software engineers properly and to stop rewarding incompetence.
Thanks for sharing your feedback Johan.
No way can I access OneDrive from my mobile iPhone 14 plus. Works fin on my iPad and can login online.