How To Fix iPhone 12 MagSafe Charging Bug In iOS 14
iPhone 12 stuck on MagSafe Charging Ring animation
Is your iPhone 12 or 12 Pro device having problems when you attempt to charge it with the help of Apple’s new MagSafe charger? You’re not alone. In some cases, the iPhone 12 remains stuck displaying the MagSafe charger animation. The animation doesn’t play out fully. The charging icon isn’t displayed in the middle of the ring and neither does the remaining battery percentage. The device doesn’t start charging and freezes in this state.
Disconnecting the charger doesn’t help!
Force restart your iPhone 12 to fix the MagSafe charging problem! Quickly press and release Volume Up, followed by Volume Down. Next, press & hold the Side Button until the Apple logo is displayed on the screen. Release and be patient until the device reboots!
iPhone 12 MagSafe Charging Bug
However, power cycling your iPhone only helps to revive your device. It doesn’t fix the cause and the problem will reoccur when the same circumstances are met.
Fact: The user that reported this problem to us mentioned that he was using his iPhone 12 Pro with an original Apple Silicone case, when the charging glitch occurred. Rebooting his iPhone was the only way to unfreeze it from displaying the MagSafe charging ring!
Causes for iPhone 12 MagSafe Charging Issue
The problem doesn’t occur when the device is charged naked, without the case. Apparently, the issue is related to the fact that the magnetic case prevents the iPhone from properly communicating with the MagSafe charger. This can be caused by a case manufacturing flaw. We’ve already reported about Apple iPhone 12 Silicone cases that shipped without speaker and microphone holes. Poorly centered MagSafe rings wouldn’t be a surprise!
The iPhone 12 MagSafe charging problem could be also caused by an iOS 14 software bug. To better pinpoint the cause of this issue, we need more reports!
If you also encounter problems when you attempt to charge your iPhone 12, 12 mini, 12 Pro or 12 Pro Max with a MagSafe charger, please use the comments section available below and share the problem with us. Do mention if you’re using a case or not.
Fact: This problem was reported through our Report Bugs page. If you’re also experiencing a problem with your iPhone don’t hesitate to ask for help!
Related: Check out our collection of the best iPhone 12 cases!
I just got a MagSafe case from Apple as well as the MagSafe charger, and ran into this bug immediately with my phone.
Kevin, thanks for confirming. Have you updated your iPhone 12 update to iOS 14.2?
I just received my IPhone 12 Pro Max. My phone does not charge at all with the MagSafe. I am running iOS 14.2. No case and I’ve tried multiple outlets, plugs and power cycled several times. Nothing works. The same MagSafe charges my wife’s 12 Pro perfectly. So sorry I’m thinking the Max has an issue unknown to Apple at this point
Brac, thank you for your feedback. This is the first report that we get about an iPhone 12 model not charging at all with the MagSafe charger. We will open a separate topic about this problem and see if anyone else has this issue with the 12 Pro Max. Update: new topic available here
Have you contacted Apple support? Did they provide any troubleshooting steps, or offered to replace your device? Please keep us updated.
My iphone 12 pro max is charging using magsafe but does not show the magsafe animation when i placed my phone. I called apple support and they don’t have idea or answer about it.
William, thanks for sharing your MagSafe charging experience. Now, we have them all iPhone 12 stuck on animation screen (requires reboot to fix), iPhone 12 Pro Max not charging at all and not playing animation and your case iPhone 12 Pro Max charging but no animation.
Can you please mention if you’re trying to charge it naked or while using a MagSafe case? Does it make any difference?
P.S: I assume that you rebooted your device in an attempt to fix this…
Just got an Iphone 12 and last night it wouldn’t charge at all with the magsafe. Not with or without my (original apple) case. Didn’t even play the animation. Rebooted and it worked again. Hoping this bug doesn’t reoccur too often. Don’t want to have to reboot my iphone every few times I try to charge it 😅
Thea, thanks for informing us. I guess you can consider yourself on the lucky side. We’ve got two reports of users of brand new iPhone 12 Pro Max models that don’t charge at all with MagSafe. Rebooting didn’t help either: https://www.iphonetricks.org/iphone-12-pro-max-not-charging-with-magsafe/
Please keep us updated if this bug resurfaces again on your device.
12 Pro Max on iOS 14.2.1 and the MagSafe animation has stopped working completely with an Apple leather case. I’m sure it was ok after the iOS update but not fully sure. I’ve rebooted, hard reset my iPhone and still not working. So now I don’t know if the iPhone is playing up with the firmware update or it’s the MagSafe case or what it is, Either way it’s annoying cus in the ‘old days’ I just fitted a case and didn’t care! lol.
Richard, thanks for sharing this. MagSafe seems to be working erratically for many users. Just to be sure, you’re checking it while on Lock Screen correct? More details available here: https://www.iphonetricks.org/iphone-12-pro-magsafe-animations/