Last updated on July 27th, 2022 at 09:36 amPosted in Bug Fixes by Mike on July 9, 2021
Is Music Recognition not working on iPhone? Are you shazaming songs in iOS but the app returns a dull No Result notification, stating that ‘We were unable to find anything’. Is Shazam failing to recognize music every time no matter how popular or not a track is?
This is a music recognition issue that I’ve encountered while running the iOS 15 Public Beta 2. However, we’ve just received a bug report from reader Mark W. complaining about an identical problem in iOS 14.6.
How To Fix Music Recognition Not Working
If you’re encountering the same Shazam no result bug apply these tips to attempt to fix it:
1. Reboot iPhone
The first troubleshooting sequence for such glitches implies force restarting your iPhone. A fresh reboot can filter out minor problems.
How to: Click and release Volume Up, followed by Volume Down and finally press & hold the Side Button until the screen turns black and the Apple logo is displayed. Be patient until device reboots. Type your passcode and try shazaming for a song one more time. Does it work?
2. Shazam Microphone Access
Also, check if by accident you or someone else haven’t messed up with the Shazam settings and have revoked the app’s access to your iPhone’s microphone.
How to: Go for Settings -> Shazam -> Microphone.
Additional Tip: Make sure that Cellular Data (Mobile Data) is enabled too, to allow Shazam to communicate with Apple’s servers when you’re not connected to a Wi-Fi hotspot. Nevertheless, Shazam should be able to work offline without problems.
Extra Fix: Shazam Microphone Selection (Manual)
If one of your iPhone microphones is not working you should set the microphone used for Shazams manually. The default setting is automatic and your device might try to identify songs using a faulty microphone. This will obviously lead to the music recognition not working error!
You can tweak this in the Shazam app. Go fir Settings -> Microphone -> [Select microphone]
Credits: Thanks Ella for sharing this tip in the comments section!
3. Turn Sound Recognition ON
Tom has noticed that Shazam No Result banner shows up when the Sound Recognition feature is disabled. Not sure if this is a bug, or intended behavior, but until Apple fixes it proceed as follows:
- Open Settings and scroll for Accessibility.
- Tap on Sound Recognition, available in the Hearing section.
- Turn On Sound Recognition!
4. Reinstall Shazam
If Music Recognition still doesn’t work, your next option is to delete and re-install the Shazam app on your iPhone or iPad. In fact, a better option that provides the same results is to offload the app. This way you keep your shazams history and the rest of your data.
How to: Open Settings and browse for General -> iPhone Storage -> Shazam. Tap on Offload App. Select Offload App once again to confirm. Next, tap on Reinstall App.
5. Re-Add Music Recognition Toggle
In most cases when Shazam returns the No Result notification, the music recognition feature is accessed from the Control Center. Try to remove the toggle and add it back to see if it makes any difference.
How to: Go for Settings -> Control Center and tap the red ‘-‘ icon next to Music Recognition. Now, scroll for the More Controls section and add the toggle back.
6. Use Shazam Widget
If you reached this step and Music Recognition in Control Center is still not working you do have to wait for an upcoming software update that will address this bug.
However, you can still use your iPhone to recognize songs. Just bypass the Music Recognition toggle and open the Shazam app directly, or an even better workaround is to add a Shazam widget to the Home Screen!
- Long-press on the Home Screen to bring up the Edit mode.
- Tap the ‘+’ icon available in the top-left corner of the screen to bring up the widget gallery.
- Search for Shazam.
- Select widget size and tap on Add Widget.
- Position it in the desired Home Screen area and tap Done to finish.
Have you managed to fix Music Recognition not working on your iPhone? Did one of the above troubleshooting methods work? Share your feedback in the comments section.
Related: Did you know that you can get up to 5 months of free Apple Music subscription via Shazam?