How To Fix macOS Big Sur Printer Problems After 11.5.1 Update

macOS Big Sur printer problems

macOS Big Sur printer problems?


Are you experiencing problems with your printer and/or scanner after updating your Mac to macOS Big Sur? Apparently the latest macOS 11.5.1 security update also comes with a bug that could glitch your printer. Although we couldn’t recreate the issue on our own devices several email reports as well as this Reddit thread confirm some minor issues.

macOS 11.5.1 Printer Problems

  • One of our readers reports that printing previews default to saving the document as JPEG instead of PDF.
  • Another report informs that longer documents are printed with breaks between each page and he has to create a new printing job for each page of the document to get the printing done.

    Fact: Are you also facing printing issues since updating to macOS Big Sur 11.5.1. Use the comments section and let us know.

How To Fix macOS Big Sur Printing Problems

1. Restart Devices

The first thing that you should do to troubleshoot a not working printer is to turn it Off. Reboot your Mac and turn the printer back On. Are the two connected?

2. Check Printer Connection

If your printer and Mac are using a wired USB connection your can check it’s status in System Information:
how to check USB printer connection

  • Open Spotlight Search (cmd + Space)
  • Search for System Information and open it.
  • Click on USB, available under the Hardware menu.
  • Fact: If the printer’s name is displayed in the hardware list it means that the connection is recognized!

3. Reset Printer

If you checked everything else and printer is properly connected, your next option is to reset the printing system configured on your Mac:
how to reset printing system in macOS

  • Open System Preferences.
  • Go for Printers & Scanners.
  • Right-click the [printer name], from the list available on the left, to bring up the quick actions menu.
  • Go for Reset printing system…
  • Restart your Mac and return to Printers & Scanners to re-add your printer!

Did any of the above troubleshooting steps help out? Did you find a better fix? Use the comments section and share your contribution.

Related: How to fix Spotlight search lagging on Mac!