How To Fix Visual Look Up Not Working On iPhone In iOS 15

Visual Look Up Not Working

Visual Look Up Not Working

Is Visual Look Up not working on your iPhone after updating to iOS 15? This is a spectacular new feature that uses AI to automatically detect and highlight the main subject of an image, by providing one-tap access to additional info available on the web!

Visual Look Up Not Available On iPhone?

If this feature doesn’t show up in Photos you first should check if your device is supporting it!

Unfortunately, not all models that run iOS 15 / iPadOS 15 are also compatible with Visual Lookup! Similar to Live Text, this feature comes with an A12 bionic chip hardware limitation.

Visual Look Up Compatibility List

This means that the supported iPhone and iPad models are:

  • iPhone XR
  • iPhone XS, iPhone XS Max
  • iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max
  • iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max
  • iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max
  • iPhone SE (2020)
  • iPad Air 3rd generation
  • iPad mini 5th generation
  • 11-inch iPad Pro (2018 and later)
  • 12.9-inch iPad Pro (2018 and later)
  • iPad 8th generation
  • iPad Air 4th generation
  • iPad Pro (2021)

iOS 15 iPhones Not Compatible With Visual Look Up

  • iPhone SE (first generation)
  • iPhone 6S, iPhone 6S Plus
  • iPhone 7, iPhone 7 Plus
  • iPhone 8, iPhone 8 Plus
  • iPhone X

How To Fix Visual Look Up Not Working

If your devices are compatible but Visual Lookup doesn’t show up in Photos you can apply these workarounds:

1. Restart iPhone

First you should reboot your device. A fresh start might flush any minor glitches that could prevent Visual Lookup from working as expected.

How to: You can turn iPhone Off and power it back ON, or use the force restart combo!

2. Enable ‘Show in Look Up’

Updated (October 16)
how to fix visual look up not working
Visual Look Up not working might be caused by a misconfigured setting:

  • Open Settings and scroll for Siri & Search.
  • Show in Look Up, under Content From Apple, should be enabled. If not turn it On using the toggle!

3. Change Device Region & Language

visual look up workaround
According to Apple, this new feature is only available to the US. If you’re unsure if Visual Look Up is available in your country, I recommend you to switch language and region to English, United States.

How to: Open Settings and browse for General -> Language & Region. Restart your iPhone after you perform the changes!

4. Select Proper Image

visual look up image comparison
In these early stages Visual Look Up only works if the main subject can be easily distinguished in the frame. For example, if you have a fruit basket, Visual Lookup won’t work because it can only identify a single object in the image!

Fact: Check the screenshots provided nearby and notice how Visual Look Up is available for the apple photo, but doesn’t show up when multiple fruits are in the frame!

More: Visual Look Up seems to work best with landmarks and plants in these early iOS 15 days.

5. Swipe Image Up

visual look up working
If Visual Look Up isn’t available although the image meets all the requirements, try to swipe it up to bring up the Rich info panel, that’s also new to iOS 15. This gesture could activate Visual LookUp for the photo in question. Does it?

Visual Look Up No Content Found Error?

visual look up no content found
Make sure that your device is online! Your iPhone requires Internet to pull up the web results when you tap the Visual Lookup icon!
If device is offline the No Content Found error message might be displayed on the Visual Look Up info card!

Have you managed to fix Visual Look Up not working on iPhone? Did any of the above troubleshooting steps help out? Do you have a better solution? Use the comments section to share your feedback.

Related: Check out fixes for other common iOS 15 problems:
– Live Text not working on iPhone? Here is why!
– Safari video playback not working? Fix the black screen bug!
Instagram Stories no sound, when Silent mode is enabled on iPhone!
FB Messenger videos flickering or stuttering?
iPhone Storage bug showing wrong capacity calculation.