Mail Not Working on Mac: Emails Not Loading In macOS 12.0.1

Mail not working in macOS Monterey

Mail not working in macOS Monterey

Are emails not loading in Mail after macOS Monterey update? They’re listed in Inbox, but when you try to open a message the read it, you just get the header but the rest of the page is blank page with no content in the body section? This seems to be a widespread macOS 12.0.1 Mail bug!

macOS Monterey Mail Not Working

We’ve got numerous reports from readers that complain on our macOS 12 review page, that iCloud Mail doesn’t work after updating:

Mark R. was the first one to mention this problem:

“I updated to macOS 12.0.1 a couple of days ago, now I can’t see e-mails in the Mail app. I can see my emails if I look at them through a web browser.”

Peter confirms:

“Since upgrading to 12.0.1, my emails from my iCloud account under the Apple Email app are blank. I can view them in other email services and on the web.”

Steven S. informs:

“Using iCloud for mail. The odd thing is, older mail messages are ok, it is more recent ones that don’t show the content (they show up in the list of mail, but when you try to read there is no content.)”

How to Fix Mail Not Working On Mac

It seems that a macOS Monterey bug prevents the Mail app from communicating with iCloud.

Mark P. informs that Apple support suggested him to stop using any antivirus software. After removing Avast the iCloud Mail issue has been solved!

So, if you’re using a third-party VPN or antivirus software (Avast, AVG or other) on your Mac you might want to temporarily disable it and check if this allows the Mail app to display iCloud emails!

How To: Disable antivirus functions or delete it in System Preferences -> Network -> [Antivirus Name].

macOS Monterey Mail Not Loading Workaround

icloud mail not loading workaround
If emails still don’t download from iCloud, you can read them by browsing them via Safari.

  • Open in Safari or any other web browser.
  • Sign in with your Apple ID or Mac password.
  • Click on Mail and check your Inbox!

iCloud Mail Sign In Not Working

mail quit unexpectedly on Mac
This macOS Monterey issue seems to also affect Mac users that want to set up the Mail app using an iCloud account. Mail crashes right after the Apple ID log in credentials are provided.
The following pop up is displayed: “Mail quit unexpectedly. Click reopen to open the application again”

Are you also affected by these iCloud Mail issues in macOS Monterey? Do you have a better solution? Use the comments section and share your feedback or ask your questions!

Related: Other common macOS Monterey problems are:
Screensaver not working, displaying a black screen when using photos.
USB hubs not working after macOS 12.0.1 update!