Last updated on December 12th, 2020 at 05:42 pmPosted in Bug Fixes by Patricia on December 4, 2020
Is Sound Recognition crashing on your iPhone when you attempt to set it up or perform some changes? Does this happen over and over again, making it impossible for you to enable the feature? It’s a common iOS 14.2 problem that also occurs on our devices, including iPhone 12, 11 Pro, iPhone XS and iPhone XR.
iOS 14 Sound Recognition Bug
Sound Recognition allows your iPhone to listen for specific sounds and issue notifications whenever it detects them. This is a welcomed Accessibility feature, especially for those iPhone owner that suffer from hearing impairments.
Sound Recognition is enabled from Settings -> Accessibility -> Sound Recognition. However, as soon as you tap on it, the Sound Recognition screen is displayed for only a split second, before the Settings app crashes and the iPhone displays the Home Screen instead.
Sound Recognition Bug Cause
We’ve noticed that just before the Settings app crashes the Sound Recognition screen displays the ‘Refreshing…‘ status. This means that your device is attempting to connect Apple’s servers and a glitch is triggered that automatically force closes the Settings app.
How To Fix Sound Recognition Crashes
You can try the following troubleshooting methods to prevent future Sound Recognition crashes:
1. Enable / Disable Airplane Mode
First make sure that your iPhone is properly connected to the Internet. Flush any minor connectivity glitch by enabling Airplane Mode (from Control Center), wait a couple of seconds and turn it back off. This will force your device to reconnect to the nearby cellular tower and hotspot and potentially fix the Sound Recognition refreshing issue.
2. Reboot iPhone
Next, you should attempt to restart your iPhone. This has also the role to flush minor glitches. It’s a general troubleshooting tip that should be performed before anything else.
How To: Click and release Volume Up, followed by Volume Down and press & gold the Side Button until the Apple logo is displayed on the screen. Be patient until the iPhone reboots.
3. Use Sound Recognition In Control Center
A clever workaround is to add the Sound Recognition toggle to the iOS 14 Control Center. Go for Settings -> Control Center and add Sound Recognition.
Tip: Bring up the Control Center and tap on the Sound Recognition icon. A popup informs you that the Hey Siri feature isn’t available while Sound Recognition is On. Tap on Turn On Sound Recognition on more time and the feature is successfully enabled.
Fact: If you never used Sound Recognition before you first have to set up the sounds that your iPhone should listen for. For this you have to long-press its Control Center icon and tap on Settings. At this point, the Settings app might crash again.
4. Quickly Tap The Toggle To Enable It
If you’re fast enough you have enough time to tap the Sound Recognition toggle to enable or disable the feature, before the Settings app crashes. This works good for disabling, but if you plan to enable, you’re prompted with the ‘Hey Siri’ info popup mentioned above and you don’t have enough time to accept before Sound Recognition crashes.
5. Disable ‘Hey Siri’
Sound Recognition might be conflicting with the ‘Hey Siri’ feature. You can attempt to disable Hey Siri manually in Settings, before attempting to enable this new iOS 14 feature.
How To: Settings -> Siri & Search -> Listen for Hey Siri (Turn Off)
6. Sign Back In To iCloud
Sign out of your iCloud and sign back in a couple of minutes later in an attempt to fix any error when Sound Recognition attempts to refresh with info from Apple’s servers.
How To: Settings -> Apple ID -> Sign Out. Perform the on-screen instructions and use the Sign In option when it becomes available.
Updated (December 12)
7. Update To iOS 14.3
We can confirm that the Sound Recognition bug has been fixed in the upcoming iOS 14.3 software update! You can either wait it out until Monday’s public release, or download and install iOS 14.3 RC 2, which should be an identical version of the public roll out. A detailed step-by-step guide is available here.
Is Sound Recognition crashing too on your iPhone? Did one of the above fixes help you out? Please confirm it using the comments section. Did we leave something out? Do you have a better workaround? Don’t hesitate to share it with us!
Related: Other common iOS 14.2 bugs are:
– Messages notifications bug that randomly stops notifications for iMessages and regular SMS text from getting triggered. The glitch also issues a read receipt to the sender.
– iPhone keyboard lag when attempting to type Messages.
– Incoming call banner doesn’t work, isn’t interactive or automatically hides from the top of the screen.