Last updated on October 21st, 2021 at 07:52 pmPosted in Bug Fixes by Patricia on August 23, 2021
Are you trying to check the available space on your iOS device but iPhone Storage is not loading? The graph is stuck on ‘Calculating category sizes…’, while a spinning wheel is displayed in a loop instead of the list with the storage breakdown by app? Results are not showing up no matter how long you wait?
How To Fix iPhone Storage Not Loading
This bug has been recently reported during the iOS 15 beta testing stages! Apply the following troubleshooting tips to get around the glitch:
1. Be Patient
We’ve managed to replicate the issue and the iPhone storage details showed up after around three minutes of staring at the spinning wheel. However, there’s is no guarantee that patience will bring the desired results. So, if you’re no willing to wait it out, proceed to the next option!
2. Force Quit Settings
- Open the App Switcher (swipe-up from the bottom of the screen or double-click the Home button on older iPhone models).
- Swipe the Settings card up and dismiss it from the screen to force close the app.
- Return to the Home Screen and relaunch Settings.
- Browse for General -> iPhone Storage. Is it still not loading?
3. Reboot iPhone
The next option to fix iPhone Storage not showing is to force restart your device. A fresh iOS boot will flush minor glitches and should fix this issue.
How to: Click & release Volume Up followed by Volume Down. Next, press & hold the Side Button until the Apple logo is displayed on the screen. Release and be patient while the iPhone reboots. Provide your passcode and check if iPhone Storage loads without glitches!
4. Connect iPhone To Computer
If the problem persists grab your Lightning cable and plug your iPhone into your Mac or Windows computer. Syncing the smartphone with a computer should fix the iPhone storage bug. Does it? Use the comments section and let us know.
Other iPhone Storage Bugs
This iOS feature has been quite glitchy during the iOS 15 beta testing. Besides the always loading issue, iPhone Storage can fail and display results that are obviously not correct:
iPhone Storage Inaccurate Results
A Reddit user has posted a screenshot that shows the iPhone Storage app displaying Zero Kb of space used out of 64 GB available.
The graph seems to be accurate though and you can visually aproximate how much free space there is left on the device.
Update: We’ve published more ways to fix the iPhone Storage bug in iOS 15!
Are you encountering the same problem? Use the comments section and let us know. We’re aiming to find out how spread out the issue is.
Do you encounter other iPhone storage related bugs? Don’t hesitate to let us know. We’re reporting all these problems via the Feedback app in an attempt to obtain a bug-free iPhone Storage section until the public iOS 15 release, scheduled for this fall.
Related: Is your iPhone, iPad or Apple Watch storage running low? Thankfully, Apple has finally tackled this issue and you can now perform large software updates even when your storage space is limited. More info available here!