Last updated on September 28th, 2021 at 06:21 pmPosted in How To by Patricia on September 24, 2021
Is your brand new iPhone 13 prompting you with the ‘Unable to Communicate with Apple Watch’ error when trying to enable the Unlock with Apple Watch feature to make iPhone unlocking easy while wearing a mask?
Does the popup ask you to wear the unlocked Apple Watch and unlock iPhone to fix the issue, but you’re already doing it?
Unable To Communicate With Apple Watch Causes
This looks like a spread out issue affecting all iPhone 13 models including the mini, Pro and Pro Max versions, as confirmed by this Reddit thread.
Apparently the 2021 iPhone are failing to generate their unlock keys, which causes the Apple Watch to reject the unlock setup request, as confirmed by the nearby screenshot.
Fact: Strange enough, the other way around, which is unlocking Apple Watch with iPhone 13 works!
How To Fix iPhone 13 Unable To Communicate With Apple Watch
Going for Try Again will result in the same Unable to Communicate error, and you eventually have to settle with Cancel to clear the prompt.
Perform this troubleshooting steps to try and fix the Unlock with Apple Watch bug:
1. Install iOS 15 Software Update on iPhone 13
Early iPhone 13 adopters have confirmed that an iOS 15 Software Update is available out of the box for the brand new iPhones. Install it over-the-air in Settings -> General -> Software Update.
2. Reboot both iPhone & Apple Watch
Another fix requires you to restart both devices. A fresh boot could clear minor glitches that could prevent iPhone and Watch from communicating properly and completing the Unlock with Apple Watch setup process!
3. Unpair and Repair Apple Watch
The next step is to reset the watchOS 8 device and pair it back:
- 1. Open the Watch app on your iPhone.
- 2. In the My Watch tab, tap on All Watches, in the top-left corner of the screen.
- 3. Tap the orange ‘i’ icon, available next to the Apple Watch that you want to unpair.
- 4. Use Unpair Apple Watch option.
- 5. Enter your Apple ID, if required. A backup of your watch will be automatically created and stored on your iOS 15 device.
- 6. As soon as the unpairing process finishes, you will get the Start Pairing screen on the Watch app. Use it to repair Watch.
4. Update iPhone 13 To iOS 15.1 Beta 2
This bug has been patched in the 2nd test version of iOS 15.1. It will be released for public beta testers soon.
All that you will have to do is, update your device to iOS 15.1 Beta 2 to fix ‘Unable to communicate with Apple Watch’ error!
Fact: iOS 15.1 is only expected in October, it’s still in its early beta testing stages. However, this fix could be added to a minor update due anytime now.
5. Wait For iOS 15.0.1
We’re still expecting Apple to release a minor iOS 15.0.1 software update with a serioes of hot-fixes for the most common day one iOS 15 bugs! Follow us and you will be among the first to find out!
Update: Apple officially acknowledges this bug and confirms that a fix for the Unable to Communicate with Apple Watch error will be included in an upcoming software update! We will update you as soon as it becomes available. Bookmark and follow us on social media!
Workaround: A less ideal workaround that you can apply is to remove the iPhone Passcode requirement while you go out shopping and have to wear a mask!
Have you managed to configure your Apple Watch to unlock iPhone while wearing a mask? Did any of the above fixes help? Do you have a better solution? Use the comments section to share your feedback. Also please mention the iPhone 13 and Apple Watch models that you’re reporting about!
Related: Other day-one iPhone 13 problems reported today are:
– Tap to wake not working for some users.
– Apple Music not working after restoring from a backup
– Home Screen widgets reset after restoring from backup
We’ve also covered an important number of iOS 15 bugs that impact all iPhone models:
– Storage bug triggers iPhone Storage Almost Full notification, when there’s obviously enough free space available!
– Safari video playback not working in some cases. Here is how to fix the black screen bug!
– Live Text not working on iPhone.
– Silent mode bug mutes audio playback for Instagram Stories and Reels.